Play responsibly and stay within your limits
cv999 believes that online gaming is a form of entertainment — not an alternative source of income. On this page you can learn how to set your own limits, recognise early signs of a problem, and get support when you need it.
Why gaming requires awareness
Online casino and sports betting can be a legitimate form of entertainment, but like any entertainment it has its limits. At cv999 we believe every player should keep an eye on their spending, time, and state of mind. When gaming becomes a way to escape stress, or turns into an attempt to recover lost money, it stops being fun and starts becoming a problem.
Before registering on our platform, every user is required to read the Terms and Conditions — which contain clear guidance on age verification, account management, and responsible gaming. If you have any questions, you can also find answers in our FAQ section.
cv999 is for persons aged 21 and above only. Minors are strictly prohibited from opening an account or playing games. Parents are requested to keep their devices secured and to ensure that children do not have access to this platform.
Our About Us page explains in detail how we maintain our commitment to running a safe and transparent platform. As part of that commitment, we have made responsible gaming a separate and important section.
cv999's Commitment
- Age verification is enforced
- Deposit and loss limit controls available
- Self-exclusion option active
- 24/7 support in Bengali and English
- Minors are prohibited from access
- A transparent gaming environment is maintained
Tools to keep yourself protected
cv999 has provided several practical tools to help players stay in control of their gaming. These can be activated on your own from your account settings.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once this limit is reached, no further deposits will be possible.
Session Time Limit
Limit the length of each gaming session. After the set time, the platform will automatically show a warning or log you out.
Cooling-Off Period
If you want to take a break from gaming for a few days, you can temporarily close your account for a set period.
Self-Exclusion
If you feel gaming is getting out of control, choose long-term self-exclusion. During this period, you will not be able to access your account or place bets.
Maximum Loss Limit
Decide in advance how much loss you can tolerate over a given period. Once this limit is reached, no further bets can be placed.
Direct Support
If you have trouble activating any limit or tool, contact cv999's 24/7 live chat or email support — assistance is available in Bengali.
Warning signs to watch for
If you notice any of the following signs in yourself, take a break from gaming and speak with a family member or a professional.
- You are betting beyond your budget and placing even larger bets trying to "win back" what you have lost.
- When you try to stop gaming, you feel discomfort, anxiety, or anger.
- You are hiding how much you are gaming from family or friends.
- You are prioritising gaming over work, studies, or family responsibilities.
- You are taking loans or using savings to fund your gaming.
- You see gaming as the only way out of stress or loneliness.
- You can sense that your playing habits have changed from before — but you cannot stop.
Ask yourself
Ask yourself the questions below. Honest answers will help you understand where your gaming habits are heading.
- How many days have I played in the past month?
- How much time am I spending in each session?
- Is my total gaming spend in line with my monthly budget?
- Have I ever started thinking "just a little" and ended up playing much longer?
- After a loss, can I feel at ease, or do I feel the urge to play again?
- Has anyone in my family expressed concern about my gaming?
If most of your answers are a cause for concern, use the support resources listed below.
Where to get support
Acknowledging a problem is not a weakness — it is the first step toward a solution. cv999 is here for you and is always ready to point you toward professional support when needed.
cv999 Support Team
Support is available 24 hours a day, 7 days a week in Bengali and English. Contact us directly to activate self-exclusion or to set any limit.
Family and Loved Ones
Tell a trusted family member how you are feeling. Often, the support of someone close and an open conversation can be the most effective help. Do not carry it alone — let someone know.
Professional Advice
Speak with a mental health specialist or counsellor. Mental health services are available at various government hospitals and private organisations in Bangladesh. Professional counselling is a proven way to help overcome gaming addiction.
How to keep gaming as entertainment
The core of responsible gaming is playing within your means. First, before placing any bets, set a fixed budget that, even if lost entirely, will not disrupt your daily life. Keep in mind that there is no guarantee of earning from gaming — it is the cost of entertainment, not an investment.
Second, set a time limit for each session. Playing for long stretches without a break reduces your ability to make good decisions and increases the chance of acting on impulse. Take regular breaks and make time to step away from the screen.
Third, do not play while drinking or when you are overly tired — sound judgement is harder in that state. Gaming is never a permanent solution to stress; enjoy it as part of normal life when you are in the right state of mind.
Finally, your account at cv999 is entirely in your control. You can change any limit or activate self-exclusion at any time from your account settings. Our support team is always available on live chat to help if needed.
Healthy Gaming Habits Checklist
- Play for entertainment only, not in the hope of earning
- Set your budget and time limit before you start
- Do not try to recover money you have lost
- Take regular breaks and spend time on other activities
- Stay aware of your mental state
- If you notice a problem, seek help right away